Live GPS tracking. A real answer when you call.
Call and we'll tell you where your car actually is — not a guess, a real GPS ping. "It's about three hours out, last checked in near the state line." That's the difference between hoping and knowing.
Can I track my car during auto transport?
Yes. We request GPS tracking through Super Dispatch on every load, and the location comes from the driver's phone. To find out where your car is, call (888) 594-2804 with your order number and we'll give you the latest location and a rough drive-time estimate. Updates run from about hourly to every few hours, so you get a recent location, not a live map.
A real location once your vehicle's in transit.
Not a promise, not a guess — a GPS position pulled from the driver's app through Super Dispatch, the platform we use to run tracking.
Requested on every load, not left to chance.
We ask the carrier's dispatcher to enable tracking on every shipment — it's a step in how we run your order, not a feature you have to remember to ask for.
Pulled through our team, by design.
Call us at (888) 594-2804 and we'll get you the most recent location and a rough drive-time estimate. Checks run through us rather than a public tracking link, on purpose — it keeps a driver hauling multiple cars from getting flagged down by every customer on the load, while you still get a real answer.
Honest about what it isn't.
Location pings depend on the driver's app and phone signal — not constant, not guaranteed down to the minute. We'll tell you that plainly instead of promising something the technology can't back up.
What We Can't Guarantee
Tracking depends on the assigned carrier actually enabling it. We require it in our carrier agreements and request it with the dispatcher on every load — but a carrier's compliance is theirs to give, not ours to force in the moment. On the rare load where a carrier doesn't turn it on, we'll still call directly for a status update, and address it with that carrier under our agreement. Either way, you get a real answer — just not always through GPS.
Want the full technical breakdown — GPS vs. ELD, what other brokers actually mean when they say "tracking," how this compares to a personal AirTag? Read how vehicle tracking actually works.
How We Track Your Shipment — The Specifics
GPS tracking on Approved Auto Transport shipments runs through Super Dispatch, the dispatch platform our carriers use to manage their loads. Location comes from the driver's mobile app and phone GPS, not the truck's ELD. We request tracking activation with the carrier's dispatcher on every load as a standard step in our dispatch process. When a carrier doesn't enable it, we contact the carrier directly for manual status updates throughout the shipment.
What Affects Tracking Frequency
Driver app activity: Tracking updates when the driver's app is active and location services are on. Updates often run from about hourly to every few hours, depending on the driver.
Signal availability: Remote stretches of highway and overnight rest periods can mean longer gaps between updates. This is normal on long-haul shipments.
Multi-vehicle loads: Carriers often haul eight to ten vehicles at once, and the driver may have other pickups and drop-offs along the way, some of them off the direct route. The location comes from the driver's phone, not from your vehicle, so a stop or detour away from the expected route is often another customer's pickup or delivery.
Rest requirements: Federal hours-of-service rules limit a driver to 11 hours of driving within a 14-hour window, followed by 10 consecutive hours off duty. Drivers can turn the app off when they're off duty, so the last ping can be hours old. An old or unchanged location overnight is often a rest period, not a problem.
What To Do If You Want a Location Update
Call us at (888) 594-2804 with your order number. That line takes calls only and can't receive texts. You can also text your agent directly at the number they gave you. We pull the most recent GPS ping from Super Dispatch and give you the location plus a rough drive-time estimate to delivery. We don't forward raw tracking links. Checks run through our team so a driver hauling several vehicles isn't contacted by every customer on the load at once.
Tracking, Pickup and Delivery — Common Questions
How can I track my car during auto transport?
Call us at (888) 594-2804 with your order number. We pull the most recent GPS location from Super Dispatch, which comes from the driver's phone, and give you the location plus a rough drive-time estimate to delivery. You can also text your agent directly at the number they gave you.
Does car shipping have real-time GPS tracking?
Yes, with limits. Our GPS tracking runs through Super Dispatch from the driver's phone, so the location is as current as the driver's last ping, which often runs from about hourly to every few hours. It isn't a continuous live map, and drivers can turn the app off when they're off duty. We request tracking with the carrier's dispatcher on every load, and when a carrier doesn't enable it we contact them directly for manual status updates.
When will my car be delivered?
Transit times depend on distance and route. Short hauls under 500 miles typically take 1 to 2 days. Mid-range routes between 500 and 1,500 miles typically take 2 to 4 days. Cross-country routes over 1,500 miles typically take 5 to 9 days. These are transit times after pickup. Total time from booking to delivery also includes carrier assignment, which typically takes 1 to 3 business days depending on route demand and your pickup window flexibility. Delivery dates are estimates.
Why hasn't my car been picked up yet?
Pickup is counted from the first available date you chose, not from the day you booked, so booking far in advance doesn't mean an early pickup. Most pickups happen within about 72 hours of the first available date, and many on the first day. If your first available date has passed and you don't have a pickup time, call us at (888) 594-2804 with your order number and we'll check with the carrier.
What should I do if my car hasn't arrived on the scheduled delivery date?
Late deliveries can happen. We update you as soon as the carrier tells us about a delay. When GPS tracking is active we can often see a delay before the carrier reports it, and we contact the carrier for a new ETA. Updates come as we receive them. You can also call us at (888) 594-2804 with your order number for the latest.
Does every auto transport broker offer GPS tracking?
No. Tracking means different things across the industry. Some brokers call the driver for an update and describe that as tracking, while real GPS tracking needs a dispatch platform that captures the driver's location and a carrier who has turned it on. Ask any broker which platform powers their tracking, whether it runs on the driver's phone or the truck's ELD, and whether it's active on your specific load.
What is the difference between GPS app tracking and ELD tracking in auto transport?
GPS app tracking reports the driver's phone location through a dispatch app like Super Dispatch while the app is running and location services are on. An ELD is federally mandated equipment that logs a driver's hours of service. Some platforms use it as a location source, but it isn't designed as a customer tracking tool. We use app-based tracking through Super Dispatch.
Can I track my car myself, without going through the broker?
Yes. An Apple AirTag or Samsung SmartTag placed in the glovebox before pickup gives you a location point that doesn't depend on the broker, the carrier, or any dispatch platform. Coverage along major highways is generally good, but a tag can lose its connection, especially inside an enclosed trailer, and show an outdated location without any warning. Some newer vehicles also have a manufacturer app with location features, so check yours before relying on it.
What happens if my carrier doesn't enable tracking?
We require GPS tracking in our carrier agreements and request it with the dispatcher on every load. If a carrier doesn't enable it, we contact the carrier directly for manual status updates throughout the shipment, so the load is still monitored, just through direct contact instead of GPS. We address non-compliance with that carrier under our agreement after the shipment.
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