1. Who We Are

Approved Transport Group, LLC ("Approved Auto Transport," "we," "us") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have.

2. Information We Collect

When you request a quote or book transport, we collect: name, email, phone number, pickup and delivery addresses or ZIP codes, vehicle details, requested ship date, and any notes you provide. We also collect basic technical information (IP address, browser type) when you visit our website.

3. How We Use Your Information

We use your information to prepare quotes, arrange transport with FMCSA-vetted carriers, communicate with you about your shipment, process payment, and meet our legal and regulatory obligations as a licensed transportation broker.

4. Sharing With Carriers

To arrange transport, we share necessary shipment details (pickup and delivery contact info, vehicle details) with the assigned motor carrier. We do not sell your personal information to third parties.

5. Service Providers

We use trusted vendors for hosting, email, payment processing, and customer communications. These providers may process your information solely on our behalf and under contractual confidentiality obligations.

6. Data Security

We use industry-standard safeguards, including encryption in transit and access controls, to protect your information. No system is perfectly secure, but we work to minimize risk.

7. Data Retention

We retain quote and shipment records as required by federal transportation regulations and for legitimate business and tax purposes. After this period, records are securely deleted or anonymized.

8. Your Choices

You may request access to, correction of, or deletion of your personal information by emailing us. You can opt out of marketing emails at any time using the unsubscribe link.

9. Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above.

11. SMS Terms of Service

By checking the SMS opt-in box on our quote form or otherwise providing consent to receive text messages, you agree to the following terms:

Program Description

Approved Transport Group, LLC operates an SMS messaging program to send customers transactional and informational messages related to their vehicle shipment including quote confirmations, carrier assignment notifications, pickup and delivery updates, and customer service communications.

Message Frequency

Message frequency varies based on shipment activity. You may receive up to 5 messages per shipment depending on status updates.

Message and Data Rates

Standard message and data rates may apply depending on your mobile carrier and plan.

How to Opt Out

You may opt out of SMS messages at any time by replying STOP to any message you receive from us. After opting out you will receive one final confirmation message and no further messages will be sent. You may also opt out by contacting us at info@approvedautotransport.com or (888) 594-2804.

How to Get Help

Reply HELP to any message for assistance or contact us directly at info@approvedautotransport.com or (888) 594-2804.

Supported Carriers

SMS messages are supported by most major US carriers including AT&T, Verizon, T-Mobile, and Sprint. Approved Transport Group, LLC is not responsible for delayed or undelivered messages.

Privacy

Your mobile number and opt-in status will never be sold, shared, or disclosed to third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances. Your information is used solely to communicate with you about your shipment and our services. See the full privacy policy above for complete details on how we handle your personal information.

Contact

Approved Transport Group, LLC
Email: info@approvedautotransport.com
Phone: (888) 594-2804
USDOT# 9677802 | MC# 45556873

12. Contact

Questions or privacy requests? Email info@approvedautotransport.com.